1. Cancellation

• More than 24 hours before: Full refund.

• Between 12 and 24 hours before: 50% refunded.

• Less than 12 hours before: No refund.

• Cancellation by the company: Full refund or cancellation.

2. Delay and non-appearance

• Free waiting time: 30 minutes.

• Beyond: Supplement or cancellation without refund.

• Customer absence: No refund.

3. Reimbursement

• Processing within 24 hours via the same payment method or by bank transfer.

• Complaints to cjm.taxiantisanti@outlook.fr